Shipping Policies


SHIPPING

 

  • We are based out of Richmond, VA. We ship out the same day you make your purchase of out  Richmond, VA.  

 

  • Please allow 3-5 business days (not including weekends or holidays) for items to ship, excluding preorder items. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships.  
  • If you have NOT received a tracking number after 5 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact using the "Contact Us" page or via email at Hello@shopvoguevibes.com  Please include your full name and order number for faster service. 
  • Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
  • If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office regarding any delivery issues, as we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.