✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦
✦ 20% Off Sitewide — Exclusions Apply ✦ Shop Now. Pay Over Time. ✦

✦ 20% OFF SITEWIDE — SALE ENDS IN ✦
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Refund policy

  • No refunds.(EXCHANGE INFORMATION IS LISTED FURTHER BELOW) 
  • No cancellations on already placed orders.
  • No switching/swapping items on already placed orders, that applies to orders that have not been shipped.
  • SALE ITEMS ARE FINAL SALE. SALE ITEMS are clothing with prices ending in .00 and are FINAL SALE
  • PLEASE TAKE YOUR TIME! ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. DUE TO THE HEAVY VOLUME OF EMAILS, IF YOU ENTER THE INCORRECT INFORMATION, IT MAY NOT BE CAUGHT IN TIME, AND YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED. 
  • WE WILL NOT BE ABLE TO ANSWER EMAILS ABOUT AVAILABILITY AND RESTOCKS. PLEASE JOIN THE EMAIL MAILING LIST TO BE NOTIFIED WHEN RESTOCKS ARE MADE.
  • Discount codes can not be combined on orders. Any discount codes must be applied on the order at the time of purchase.  Discounts will not be applied after an order has been completed. If you experience a problem with a discount code, contact us BEFORE you place your order at Hello@shopvoguevibes.com 


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges

  • Regular priced items may be exchanged for a store credit to use towards a future purchase. Exchanges must be authorized, via email, within 3 calendar days from the date of delivery of the order. Upon your exchange being authorized, you will have to submit tracking information for the returned item within 48 hours.
  • Returns for exchanges are accepted with our authorization only. Items sent without priorauthorization will be refused.
  • For the safety of your return, please initiate an exchange with us, BEFORE sending anything back. We like to be aware of the exchanges, in case anything gets lost in the mail. We will returning  packages that we have no prior initiated exchange request. So please initiate any exchanges before mailing anything back.
  • Once the exchanged item is received, you will be issued a code to use your exchange credit towards another purchase. Exchanges will not be issued as a refund on any other orders. Shipping charges on new orders using exchange codes will apply, as with any new order.
  • In the event you have any issues with an item of clothing or shoes, or would like to exchange an item of clothing or shoes, contact us, PRIOR TO WEARING/ALTERING ANY ITEMS,  using the forms on the "Contact Us" page for help resolving any problems, WITHIN 3 CALENDAR DAYS FOLLOWING DELIVERY. Any inquiries about exchanges/issues more than 3 calendar days after delivery will not be considered for exchanges/remedy. There will be NO EXCEPTIONS to this.
  • There will be no exceptions to any requests falling outside of the 3 calendar days period for exchange following delivery.
  • If you find any damages to any items received, please notify us with 3 DAYS OF THE DELIVERY DATE for a return authorization. CLAIMS FOR ANY DAMAGE MUST BE MADE WITHIN 3 CALENDAR DAYS FOLLOWING DELIVERY. No resolution will be offered for any issues that you contact us about outside of that period will have no resolution, so please check over your items upon receipt.
  • PLEASE INCLUDE YOUR ORDER NUMBER IN YOUR EMAIL CORRESPONDENCE.
  • We will contact you back to move forward with the exchange. If a return tracking number is not provided to us within 24 hours of our confirmation of your intent to send items back for an exchange, the exchange will not be honored. We will make necessary time adjustments for weekends and holidays.
  • Each exchange will have to be handled the same. PLEASE do not send things back without contacting us before.
  • Exchanges will not be considered on any items that are received back to us with any stains or damage, so we suggest that you do not try on any items while wearing makeup or heavy amounts of deodorant.
  • Swimwear purchases are final sales.
  • Any discounts used at the time of purchase do NOT apply on clothing exchanges. 
  • Exchanges must be initiated via email.
  • ITEMS WITH TAGS AND/OR LABELS REMOVED WILL NOT BE ELIGIBLE FOR EXCHANGE. If we receive an item that has has any of the tags or labels removed, we will not honor any exchanges. You will be responsible for postage for sending items back to you that have had the tags or labels removed. We suggest that you try items on before removing any label.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Returns

  • In the event that you have received an incorrect item or a damaged item, you will have to notify us via email within 3 days of delivery. We will provide you with a return shipping label. The item must be shipped back within 3 days or the return will become invalid. We will not reprint return labels after the 3 day period. If you are unable to send the item back, you will need to notify us within the 3 day period following the return label being sent to you.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

International Shipping Policy

At Vogue & Vibes Fashion, we're proud to ship to customers in Mexico, Canada, the United Kingdom, the Dominican Republic, and Colombia.

Duties & Taxes — No Surprises All international orders are shipped with duties and taxes fully included in your purchase price. You will never be asked to pay additional fees upon delivery.

Shipping Carriers International orders are fulfilled via DHL, FedEx, or UPS with full tracking provided.

Estimated Delivery Times

  • Canada & Mexico: 7–14 business days
  • United Kingdom: 10–18 business days
  • Dominican Republic & Colombia: 10–21 business days

Order Tracking Once your order ships, you'll receive a tracking number via email to monitor your delivery.

Returns International return requests follow our standard return policy. Please contact us at HELLO@SHOPVOGUEVIBES.COM to initiate a return.